Medical Reception & Records

Overview

Front desk work in a clinic: appointment flow, patient registration, insurance paperwork and medical records handling under confidentiality rules.

What you'll learn

• Run an appointment queue without losing walk-ins
• Register patients and maintain accurate records
• Handle billing and insurance documentation

Curriculum

Hands-on projects

Campus & labs

Your trainer

Pooja Menon

Clinic operations manager running front-office teams across three centres.

Learner reviews