Hotel & Hospitality Management

Overview

Front office, food and beverage service, housekeeping standards and guest recovery. A practical grounding for hotel, restaurant and cruise roles, with a supervised industry attachment at the end.

What you'll learn

• Run front-office check-in, billing and guest requests
• Deliver food and beverage service to hotel standard
• Apply housekeeping and hygiene protocols
• Handle complaints and service recovery calmly

Curriculum

Hands-on projects

Campus & labs

Your trainer

Rakesh Nambiar

Former front-office manager at a five-star property, now training hospitality entrants.

Learner reviews